Introduction to diversity – People who identify as Lesbian, Gay, Bisexual, Transgender or Intersex

This video is an online resource for aged and community care service providers. The resource aims to promote a basic understanding of the impact of past experiences and how, for some people, these may result in barriers when accessing services. In this video, Pauline from VAL’s LGBTI Ageing and Aged Care talks about how the experiences of people who identify as Lesbian, Gay, Bisexual, Transgender or Intersex impact access to services and what service providers can do to be more inclusive.

Information and resources to further your knowledge:

Aged care diversity framework
https://www.health.gov.au/resources/publications/aged-care-diversity-framework

Actions to support LGBTI Elders: A guide for Aged Care providers
https://www.health.gov.au/resources/publications/actions-to-support-lgbti-elders-a-guide-for-aged-care-providers

VAL’s LGBTI Ageing and Aged Care.
Val’s LGBTI Ageing and Aged Care works with aged care, health and human services providers, and a range of community stakeholders to improve the health, wellbeing and visibility of older LGBTI people. Val’s provides regular e-news bulletins linking services and individuals to relevant information, resources, research, events and advocacy
https://www.latrobe.edu.au/arcshs/health-and-wellbeing/lgbti-ageing-and-aged-care

Transgender Victoria.
Transgender Victoria is the leading body for trans and gender diverse advocacy, training, and resource development in Victoria. https://tgv.org.au/

Introduction to diversity - People who are Care Leavers (which includes Forgotten Australians, Former Child Migrants and Stolen Generations)

This video is an online resource for aged and community care service providers. The resource aims to promote a basic understanding of the impact of past experiences and how, for some people, these may result in barriers when accessing services. In this video, Caroline from Open Place talks about how the experiences of people who are Care Leavers can impact access to services and what service providers can do to be more inclusive.

The film clip “Who are the Forgotten Australians?”, developed by the Alliance for Forgotten Australians, is included at the end of the interview (shown with their permission).

Information and resources to further your knowledge:

Aged care diversity framework
https://www.health.gov.au/resources/publications/aged-care-diversity-framework

Caring for Forgotten Australians, Former Child Migrants and Stolen Generations Information Package, Australian Government Department of Health https://www.health.gov.au/resources/collections/caring-for-forgotten-australians-former-child-migrants-and-stolen-generations-information-package

Forgotten Australians:

Open Place
Open Place is a support and advocacy service that co-ordinates and provides direct assistance to address the needs of people who grew up in Victorian orphanages and homes during the last century.
www.openplace.net.au

Alliance for Forgotten Australians
The Alliance for Forgotten Australians is committed to recognition and healing for Forgotten Australians and encourages their active engagement in the development of policy and services.
https://forgottenaustralians.org.au/

Former Child Migrants:

Child Migrants Trust
he Child Migrants Trust’s independent, professional, specialised service, reunites Britain's former Child Migrants with their mothers and fathers, brothers and sisters and other relatives.
https://www.childmigrantstrust.com/

Stolen Generations:

Koori Heritage Trust
The Koorie Heritage Trust at Federation Square takes Koorie peoples, cultures and communities from the literal and figurative fringes of Melbourne to a place that is a central meeting and gathering place for all Victorians. The website contains publications and resources.
https://koorieheritagetrust.com.au/visit-us/collections/publications-resources/

Healing Foundation
The Healing Foundation is a national Aboriginal and Torres Strait Islander organisation that partners with communities to address the ongoing trauma caused by actions like the forced removal of children from their families.
https://healingfoundation.org.au/

Connecting Home
Connecting Home is a service for the Stolen Generations working across South East Australia.
https://www.connectinghome.org.au/

Introduction to diversity - People who are financially or socially disadvantaged

This video is an online resource for aged and community care service providers. The resource aims to promote a basic understanding of the impact of past experiences and how, for some people, these may result in barriers when accessing services. In this video, Sandy and Lisa from Financial Counselling Victoria talk about how the experiences of people who are financially or socially disadvantaged impact access to services and what service providers can do to be more inclusive.

Information and resources to further your knowledge:

Aged care diversity framework.
https://www.health.gov.au/resources/publications/aged-care-diversity-framework

Financial Counselling Victoria.
Financial counsellors assist Victorians in financial difficulty by providing information, support and advocacy. In Victoria, financial counsellors are highly skilled professionals who work within the community sector using a framework of social justice and a model of client empowerment. Service is always free, independent, confidential and without conflict.
https://fcvic.org.au/

The National Debt Helpline.
The National Debt Helpline provides free financial counselling and can refer on to a local financial counselling service.
http://www.ndh.org.au

Financial Counsellors working in the Gippsland Region:

Latrobe Community Health Service (Gippsland) - http://www.lchs.com.au

Anglicare Victoria (Gippsland) - http://www.anglicarevic.org.au

Good Shepherd Australia and New Zealand (Morwell) - http://www.goodshepvic.org.au

Better Place Australia (Traralgon) - http://www.betterplaceaustralia.com.au

Salvation Army (Leongatha) - http://www.salvationarmy.org.au

Orbost Regional Health (Anglicare Partnership) - http://www.orbostregionalhealth.com.au

Rural Financial Counselling Service Victoria (Gippsland) - http://www.ruralfinancialcounselling.org.au

Introduction to diversity - People from culturally and linguistically diverse backgrounds

This video is an online resource for aged and community care service providers. The resource aims to promote a basic understanding of the impact of past experiences and how, for some people, these may result in barriers when accessing services. In this video, Mersiha from Gippsland Multicultural Services talks about how the experiences of people from culturally and linguistically diverse backgrounds impact access to services and what service providers can do to be more inclusive.

A link to the film “Ageing in Australia: The Immigrant Experience, Part 1” developed by the Centre for Cultural Diversity in Ageing is included at the end of the interviews (with their permission).

Information and resources to further your knowledge:

Aged care diversity framework
https://www.health.gov.au/resources/publications/aged-care-diversity-framework

Actions to support older CALD people: A guide for Aged Care providers
https://www.health.gov.au/resources/publications/actions-to-support-older-cald-people-a-guide-for-aged-care-providers

Centre for Cultural Diversity in Ageing.
The Centre for Cultural Diversity in Ageing provides expertise in culturally inclusive policy and practices for the aged services sector. They have over 20 years of experience in supporting aged care providers to address the needs of older people from culturally and linguistically diverse backgrounds. Their website has online training resources. http://www.culturaldiversity.com.au/

Centre for Culture, Ethnicity & Health.
The Centre for Culture, Ethnicity & Health work closely with professionals from health, community and local government services to improve their responsiveness to people from refugee and migrant backgrounds.
https://www.ceh.org.au/

Introduction to diversity - People who live in rural and remote areas

This video is an online resource for aged and community care service providers. The resource aims to promote a basic understanding of the impact of past experiences and how, for some people, these may result in barriers when accessing services. In this video, Kylie from Orbost Regional Health talks about how the experiences of people who live in rural and remote areas impact access to services and what service providers can do to be more inclusive.

Information and resources to further your knowledge:

Aged care diversity framework
https://www.health.gov.au/resources/publications/aged-care-diversity-framework

Australian Government Department of Health - Rural and regional communities: https://www1.health.gov.au/internet/publications/publishing.nsf/Content/mental-pubs-p-mono-toc~mental-pubs-p-mono-pop~mental-pubs-p-mono-pop-rur

Australian Institute of Family Studies: Rural and remote resource:
https://aifs.gov.au/cfca/topics/web-resources-rural-and-remote-families

Australian Institute of Health and Welfare - Rural and Remote Health:
https://www.aihw.gov.au/reports/rural-remote-australians/rural-remote-health/contents/summary

Centre for rural and remote mental health. Resources and research for rural and remote mental health. https://www.crrmh.com.au/

My Aged Care. Outline of support for people living in rural and remote areas.
https://www.myagedcare.gov.au/support-people-living-rural-and-remote-areas

National Rural Health Alliance. Information and evidence on the determinants of health for rural and remote Australians. https://www.ruralhealth.org.au/

Introduction to diversity - People who are homeless, or at risk of becoming homeless

This video was developed by the Housing for the Aged Action Group. The video provides information for service providers about Housing for the Aged Action Groups services and includes recent data on the prevalence of homelessness for older people, what to look out for and when to refer to the Home at Last service.

Information and resources to further your knowledge:

Aged care diversity framework
https://www.health.gov.au/resources/publications/aged-care-diversity-framework

Assistance with Care and Housing Sub Program Fact Sheet
https://www.health.gov.au/resources/publications/assistance-with-care-and-housing-ach-sub-program-fact-sheet

Housing for the Aged Action Group
Housing for the Aged Action Group is the only Australian organisation specialised in the housing needs of older people.
https://www.oldertenants.org.au/

Homelessness Australia
Homelessness Australia is the national peak body for homelessness in Australia. They provide systemic advocacy for the homelessness sector.
https://www.homelessnessaustralia.org.au/

Council On The Ageing (COTA)
COTA advances the rights, interests and futures of Australians as we age.
https://www.cota.org.au/policy/housing-and-homelessness/

Introduction to diversity – Parents separated from children by forced adoption or removal

This video is an online resource for aged and community care service providers. The resource aims to promote a basic understanding of the impact of past experiences and how, for some people, these may result in barriers when accessing services. In this video, Charlotte from VANISH (Victorian Adoption Network for Information and Self Help) talks about how the experiences of parents separated from children by forced adoption or removal can impact access to services and what service providers can do to be more inclusive.

Information and resources to further your knowledge:

Aged care diversity framework
https://www.health.gov.au/resources/publications/aged-care-diversity-framework

VANISH
https://vanish.org.au/

Relationships Australia Forced Adoption Support Services
https://www.relationshipsvictoria.com.au/services/FASS/

National Apology to victims of forced adoption
https://www.youtube.com/watch?v=5hVbokTpYeg

Cherished Mother and Child Statue
http://monumentaustralia.org.au/themes/culture/community/display/113106-cherished-mother-and-child

Introduction to diversity - Veterans of the Australian Defence Force or an allied defence force including the spouse, widow or widower of a veteran

This video is an online resource for aged and community care service providers. The resource aims to promote a basic understanding of the impact of past experiences and how, for some people, these may result in barriers when accessing services. In this video, Brendan from Open Arms, Department of Veterans Affairs, talks about how the experiences of people who are veterans of the Australian Defence Force or an allied defence force including the spouse, widow or widower of a veteran impact access to services and what service providers can do to be more inclusive.

Information and resources to further your knowledge:

Aged care diversity framework
https://www.health.gov.au/resources/publications/aged-care-diversity-framework

Open Arms, Veterans and Families Counselling
https://www.openarms.gov.au/

Department of Veterans Affairs
https://www.dva.gov.au/